Partial failure of telephone services within Northern Isles area of Orkney
Issued: 3 Nov 2024
A partial failure of telephone services within Northern Isles area of Orkney has been notified by British Telecom to Northern Constabulary.
Following discussion with British Telecom, it is estimated that partial telephone services will be lost until 1800 hours on 3 November 2024.
Mobile phone services including 999 facilities are still in place with mobile service providers. Should anyone require any emergency service in an emergency then they should use this facility. For other issues, they should access normal phone numbers.
In addition, following a meeting of Orkney Local Emergency Co-ordinating Group, response points for those not possessing a mobile phone has been established within the islands. These will be at Highlands and Islands Fire and Rescue Fire Stations. These response points will be staffed between 1600 hours and midnight on 3 November 2024 and are located at:
* Eday, Stronsay, Westray, Papa Westray, North Ronaldsay and Sanday.
For further information please access local media websites, stay tuned to BBC Radio Orkney FM, and Superstation Orkney for further bulletins.
Member groups of Orkney Emergency Co-ordinating Group would like to assure residents living in the area that they are working closely with British Telecom to ensure a speedy resolution to this issue.
